RETURN POLICY

Orders may be returned within 14 days of receipt in their original packaging and in unworn condition. Factory sealed items must be returned unopened. Only customer who made the order may request the return. Customer responsible for all shipping cost of returned items. Original shipping charges are not refundable. 

Special and custom orders are not refundable. 

Damaged on delivery orders must be reported immediately, not later then 2 business days from delivery. After 1 days damaged items will not be acceptable for refund or replacement. 

Customer must request RMA number by e-mail return@muranoblaze.com 
RMA can be used only for product it was requested and valid for 14 from product delivery.

After receiving RMA number and shipping address for return, customer must carefully pack product in original packaging, including all received items. Store is not responsible for used products or products that damaged or lost during return process.

RMA number must be clearly displayed on shipping label of the package. Only returns with valid RMA number vill be processed.

Shipping address and instructions will be included with RMA number.